Privacy & Cookies

We take your privacy VERY serious. You will be able to access out Privacy and Cookies policies bellow.

Privacy Policy

KEEPING YOUR SECRETS SAFE

MonkStreet's Privacy Policy is where we unveil how we handle your personal data. Think of it as the backstage pass to our show, where we disclose what information we collect, why we use it, and most importantly, what rights you have. Your privacy takes center stage in our production, and we want it to shine without worries.

Objective

This policy applies to all processing of personal data carried out by MonkStreet and has the objective of informing the user regarding the way in which MonkStreet carries out the processing of personal data (including details of the type of personal data collected and the purpose of processing) and regarding the rights of the user in relation to their personal data.

Contact – How can I contact?

In case of having any questions about the Privacy Policy, the user can contact MonkStreet through the following means:

• Headquarters are located at: C/ Alfonso Rodríguez Santamaría, 29, Bajo, 28002 Madrid
• Contact phone number is: +34 911 923 550

The user may establish direct and effective communication with MonkStreet by written communication sent to any of the indicated addresses or also by sending an email to the address: info@monk.st

In addition, information of the officer in charge of processing your personal data is listed below:

• Trade name: MonkStreet
• Identity of the controller: Gestoría Administrativa C.G., S.L.P.
• Address: C/ Alfonso Rodríguez Santamaría, 29, Bajo, 28002 Madrid
• Email: info@monk.st

Processing identification – How do we collect personal data?

In compliance with current regulations on the protection of personal data, especially:

• Regulation (EU) 2016/679 of the European Parliament and Council, dated April 27, 2016 on the protection of natural persons regarding the processing of personal data and the free circulation of these data (hereinafter, the 'GDPR').

MonkStreet collects personal data in its possession when the user:

• Completes the forms of monk.st ('Site'), app and/or company platform.
• Subscribes to the newsletter.
• Answers a poll or completes a web form.
• Completes a printed form.
• Sends an email or communicates by phone, which are then loaded in the corresponding forms.

Personal Data Collected - What personal data do we collect?

MonkStreet collects information when visiting their web page, using their application and/or platforms, and mainly by completing its registration forms.

The following data is collected: full name, email, phone number, gender, date of birth, nationality, passport number, address, and credit information.

As a rule, when personal data is requested to use a service or access certain content, its delivery will not be mandatory, except for those cases where it is specifically indicated that it is data required for the provision of the service. In this case, the user may freely choose not to register and/or not to contract the services.

The user declares and guarantees that all the data provided by him are true and correct and undertakes to keep them updated. The changes may be communicated to the Data Protection Delegate or to the address indicated in Section 2 hereof.

Likewise, the user acknowledges that the data required by MonkStreet are necessary, adequate, and not excessive to carry out the purposes expressed in Section 5 hereof, which would be impossible to fulfill if said data are not provided.

Any false or inaccurate statement that occurs as a result of the information and data given, as well as the damages that such information may cause, will be the responsibility of the user.

Purpose - What do we use personal data for?

The personal data requested to the user will be used for the following purposes:

• To provide our Service and fulfill your requests.
• Identification and authentication purposes.
• Personalization of content and information.
• Marketing and promotional purposes.
• Research and reporting.
• Combining information.
• To comply with legal obligations.
• To protect us and others.
• Deidentified data.

The data subject to treatment will not be used for purposes other than or incompatible with those mentioned above. We remind the user that they can oppose the sending of commercial communications (unsubscribe) and stop receiving emails from MonkStreet.

How do we use your information?

We will use the information we collect about you for the following purposes:

• Administration info
• Creating user account
• Testimonials
• Customer feedback collection
• Enforce T&C
• Manage customer order
• Support
• Targeted advertising
• Administration info
• User to user comments
• Site protection
• Dispute resolution
• Manage user accounts
• Processing payment: Stripe

If we want to use your information for any other purpose, we will ask for your consent and use your information only when we receive your consent.

Consent

By providing personal data to MonkStreet, the user declares to accept its processing fully and without reservation by MonkStreet. The user gives his/her free, express, and informed consent to MonkStreet's use of the data collected for the purposes indicated in Section 5.

Validity - How long do we keep it?

The data will be destroyed or archived when it is no longer strictly necessary or relevant for the purposes described in Section 5 above.

Confidentiality / Assignment / International Transfer – Do we disclose data to third parties?

MonkStreet will keep collected personal data private and confidential, and will not use it for purposes other than those set out in Section 5. MonkStreet requires its employees and third parties providing services to sign confidentiality and personal data processing agreements.

MonkStreet may share certain user-provided personal information internally with departments such as administration, marketing, or IT.

Security – How do we ensure data security?

MonkStreet declares its intention to adopt the necessary technical and organizational measures to ensure the security, integrity, and confidentiality of the data in accordance with the provisions of the GDPR.

Data owner rights and procedures to respond to their exercise – What rights do I have as a data owner?

The user may at any time exercise the rights of access, rectification, cancellation, opposition, limitation of processing, portability, confidentiality, and deletion of personal data.

Appointment of a Data Protection Officer

MonkStreet has appointed a delegate for the application and control of this Privacy Policy and the relationship with the application authority, Alberto Echevarría.

• Email: alberto@monk.st
• Telephone: +34 911 923 550

Training – Do we train?

The staff of MonkStreet whose functions are related to the processing of personal data are trained to ensure better protection of personal data and the rights of data subjects.

Links to third parties – Does our Site contain links to other websites?

The Site may contain links to third-party websites, but MonkStreet is not responsible for the content or activities of these websites.

Children's Privacy

MonkStreet recognizes the importance of protecting children's privacy and complies with all applicable laws and regulations. If you are a parent or guardian and believe we have collected personal information from your child without appropriate consent, please contact us.

Cookies – Do we use cookies?

MonkStreet uses cookies to track advertising, collect traffic data, and improve the user experience.

Approval

Your use of the Site constitutes your acknowledgment and approval of MonkStreet's Privacy Policy and Terms and Conditions.

Modifications – Is this the most current version?

This is the current version of the MonkStreet Privacy Policy, updated on October 11, 2023. MonkStreet may modify this Privacy Policy at any time without prior notice.

Cookies Policy

A CRUNCHY EXPLANATION

MonkStreet's Cookies Policy is where we unveil how we handle our cookies, not the chocolate chip kind (we eat them all), but the digital ones. These cookies are here to make your browsing experience smoother and to help us make our site even better.

Information about our use of cookies

This website monk.st uses cookies to help us provide our users with a good experience when they browse our website and also allows us to improve our site.

What is a cookie?

A cookie is a small file of letters and numbers that we store on the user's browser or their computer’s hard drive if they agree. Cookies contain information that is transferred to the user's computer’s hard drive.

Types of cookies and how we use them

We perform cookie scans on our website on a regular basis and maintain our cookie list updated. We classify cookies into four categories:

Necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable website visitors to log into secure areas of our website, use a shopping cart, or make use of e-billing services.

Analytical/performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Preferences cookies. These are used to recognize users when they return to our website. This enables us to personalize our content for them and remember their preferences (for example, their choice of language or region).

Marketing cookies. These cookies record users' visits to our website, the pages they have visited, and the links they have followed. We will use this information to make our website and the advertising displayed on it more relevant to our website visitors' interests.

Depending on the user’s location, they will be able to opt-out from each cookie category (except necessary cookies) by clicking on the "set custom permission" in the cookie banner of our website.